Frequently Asked Questions
Expert answers to your projection and audiovisual solution queries.
What is the standard shipping lead time for projection systems?
Most in-stock projectors and screens are processed within 24-48 hours. Standard ground shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer installation services for commercial setups?
Yes, Protech Projection Systems provides professional installation consultation and can coordinate with certified AV technicians for large-scale commercial, educational, and house of worship projects.
What is your return policy for electronic equipment?
We offer a 30-day return policy for most unopened items. Please note that high-end projectors may be subject to a restocking fee if the lamp timer has been activated or the factory seal is broken.
How do I know which projector screen material is right for my room?
The ideal material depends on your room's ambient light and the projector's lumen output. We recommend contacting our experts for a free brightness calculation to ensure you get the best image quality.
Are the products covered by a manufacturer warranty?
Absolutely. All electronics sold through Protech Projection Systems are brand new and include full manufacturer warranties. We are an authorized dealer for all brands listed on our site.
Do you accept purchase orders (POs) from schools and government agencies?
Yes, we specialize in B2B and institutional sales. We accept official purchase orders from educational institutions, government bodies, and corporate entities subject to credit approval.